#1 In-person helpdesk solution to delight your customers

A powerful omni-channel helpdesk solution that ensure none of the conversations get lost

4.4/5 Rating
4.6/5 Rating
4.6/5 Rating
4.6/5 Rating
OneHash Chat Preview Screenshot

Trusted By

Over 5K+ software business growing with OneHash Chat

BMSTalentomniweworkSupersourcingMoneyplusMoneyplusMoneyplus
BMSTalentomniweworkSupersourcingMoneyplusMoneyplusMoneyplus

For modern service teams who put customers first

Omni-channel Support

Connect your inbox with multiple channels.

Shared Inbox

Collaborate with your team on a unified hub.

Automation

Streamline workflow with OneHash chat allowing team members to focus on core responsibilities.

Chatbots

Seamlessly create chatbots within minutes for personalized and efficient conversations.

AI Assistance

Elevate support with AI Assist via OpenAI and a smart bot.

Canned Response

Speed up responses with canned replies for effective customer engagement.

Help Center

Create a custom support center that enhances service and boosts productivity with our intuitive knowledge base software.

Detail Reporting

Gain actionable insights from in-depth conversation analytics and customer satisfaction reports to enhance customer support strategies.

Bots, Ticketing, and Conversations in One Unified Solution

Deliver top-notch customer service with OneHash Chat. Use AI-powered chats, easy-to-use bots, and efficient ticket management to increase productivity and delight your customers.

100k+
Chat Sessions

6000+
Users

74
Countries

OneHash Chat's omnichannel support will help you seamlessly make your customer connections.

Centralizes conversations from Website, WhatsApp, Messenger, Email, Telegram and more.

Keeps customers close and team communication aligned.

Delivers outstanding support across all channels.

Omni Channel Support

Effortlessly coordinate with your team and engage customers, all within one seamless communication hub.

Share insights with private notes and @mentions.

Centralize team and customer communication.

Ensure seamless, impactful interactions in one hub.

Shared Inbox

Automate tasks, triggers, and actions using event and condition-based rules for streamlined direct assignment.

Automates repetitive tasks for efficiency.

Assigns labels and routes conversations to the right agents.

Frees up team members to focus on core responsibilities.

Automation

Powerful features that makes teams choose OneHash Chat

OneHash Chat's omnichannel support will help you seamlessly make your customer connections.

Centralizes conversations from Website, WhatsApp, Messenger, Email, Telegram and more.

Keeps customers close and team communication aligned.

Delivers outstanding support across all channels.

Omni Channel Support

Effortlessly coordinate with your team and engage customers, all within one seamless communication hub.

Share insights with private notes and @mentions.

Centralize team and customer communication.

Ensure seamless, impactful interactions in one hub.

Shared Inbox

Centralize team communication in a single inbox and manage inquiries from multiple email addresses, ensuring you're part of every conversation and feedback.

Centralizes all team communication in one inbox.

Manages inquiries from multiple email addresses like hello@company.com and help@company.com.

Ensures you're involved in every conversation and feedback.

Team Inbox

Elevate customer satisfaction with chatbots:
Upload your URL’s and create bots within minutes.

Scale customer service with chatbots for quick, personalized support.

Boost efficiency and improve customer satisfaction.

Enhance loyalty with responsive, automated assistance.

Chatbot

Centralize team communication in a single inbox and manage inquiries from multiple email addresses, ensuring you're part of every conversation and feedback.

Centralizes all team communication in one inbox.

Manages inquiries from multiple email addresses like hello@company.com and help@company.com.

Ensures you're involved in every conversation and feedback.

Team Inbox

Supercharge support with AI Assist: leverage OpenAI for swift resolutions and smarter customer interactions.

Enhance support with AI Assist powered by OpenAI.

Leverage a smart bot for quicker resolutions.

Elevate customer experience with intelligent assistance.

Ai Assistance

Powerful features that makes teams choose OneHash Chat

Automate tasks, triggers, and actions using event and condition-based rules for streamlined direct assignment.

Automates repetitive tasks for efficiency.

Assigns labels and routes conversations to the right agents.

Frees up team members to focus on core responsibilities.

Automation

Elevate customer satisfaction with chatbots:
Upload your URL’s and create bots within minutes.

Scale customer service with chatbots for quick, personalized support.

Boost efficiency and improve customer satisfaction.

Enhance loyalty with responsive, automated assistance.

Chatbot

Supercharge support with AI Assist: leverage OpenAI for swift resolutions and smarter customer interactions.

Enhance support with AI assist powered by OpenAI.

Leverage a smart bot for quicker resolutions.

Elevate customer experience with intelligent assistance.

Ai Assistance

OneHash Chat integrates with your go-to apps

Seamlessly integrates with third-party apps like Facebook, Whatsapp,Outlook,  Email, LinkedIn,Wordpress, Google Ad, Paytm, Razorpay and more.

Centralizes communication across multiple platforms.

Integration

Expedite support with canned responses: boost consistency and efficiency in customer interactions

Accelerate responses with pre-made replies.

Boost customer engagement with consistent messaging.

Streamline communication for efficient support.

Canned response

Gather pre-chat data to personalize and streamline support interactions from the start.

Collect user information before starting a conversation.

Streamline support by gathering details upfront.

Personalize interactions with pre-chat insights.

Pre-chat form

Powerful features that makes teams choose OneHash Chat

OneHash Chat integrates with your go-to apps

Seamlessly integrates with third-party apps like Facebook, Whatsapp, Outlook, Email, Slack, Wordpress, Webflow and more.

Centralizes communication across multiple platforms.

Integration

Expedite support with canned responses: boost consistency and efficiency in customer interactions

Accelerate responses with pre-made replies.

Boost customer engagement with consistent messaging.

Streamline communication for efficient support.

Canned response

Delight your clientele, encourage teams.

Create a custom support center with our user-friendly knowledge base software.

Enhance customer service and resolve inquiries faster.

Boost agent productivity with relevant query help document.

Help Center

Optimize chat management with labels: categorize, organize, and access conversations efficiently

Organize and categorize conversations with labels.

Simplify chat management for quick access.

Improve efficiency by labeling chats.

Labels

Automate recurring tasks with customizable macros: boost efficiency for individuals and teams

Macros are saved actions in OneHash Chat's settings.

They can be personalized or shared with the team.

Macros streamline repetitive tasks for efficiency.

Macros

Leverage conversation analytics for data-driven insights to enhance customer satisfaction and support strategies

Obtain actionable insights from conversation analytics.

Access customer satisfaction reports.

Improve customer support strategies.

Detail reporting

Powerful features that makes teams choose OneHash Chat

Optimize chat management with labels: categorize, organize, and access conversations efficiently

Organize and categorize conversations with labels.

Simplify chat management for quick access.

Improve efficiency by labeling chats.

Labels

Automate recurring tasks with customizable macros boost efficiency for individuals and teams

Macros are saved actions in OneHash Chat's settings.

They can be personalized or shared with the team.

Macros streamline repetitive tasks for efficiency.

Macros

Leverage conversation analytics for data-driven insights to enhance customer satisfaction and support strategies

Obtain actionable insights from conversation analytics.

Access customer satisfaction reports.

Improve customer support strategies.

Detail reporting

Some Use Cases of OneHash chat

Deliver top-notch customer service with OneHash Chat. Use AI-powered chats, easy-to-use bots, and efficient ticket management to increase productivity and delight your customers

Customer support Manager

OneHash Chat enhances customer support by streamlining interactions across web, WhatsApp, and email, utilizing AI for automated responses and CSAT scores, thereby enhancing e-commerce businesses' support capabilities.

Customer support Manager

Sales Manager

OneHash Chat integrates with WhatsApp Business API, allowing sales managers to manage customer inquiries across multiple channels, with AI assistance for swift responses and automated replies for improved lead conversion rates.

Sales Manager

Marketing Manager

OneHash Chat streamlines email management by setting up automated assignments       based on content or criteria, ensuring timely responses and reducing manual sorting for the Sales Team and Marketing Team.

Marketing Manager

Internal ticketing for Legal / HR

OneHash Chat streamlines internal ticketing by allowing team members to quickly raise a ticket, ensuring efficient communication and swift resolution for the HR/ legal team.

Internal ticketing for Legal / HR

See What Our Customers Are Saying

Here's what some of our customers say about our platform.

"OneHash Chat is an efficient platform for customer support and communication, suitable for all types of companies, offering chatbots and assignable tasks for enhanced efficiency."

4.8
Jenis K
Product Manager
Information Technology and Services
Angel Investor

"Unified inbox with omnichannel support, APIs to integrate the solution into our product."

4.8
Sumit S
Founder
Small-Business(50 or fewer emp.)
Virtual Acquisition Specialist

"It can be used along multiple social channels and is easy to work with Integration and support is great."

4.8
Aditi R
Marketing and Business Associate
Marketing and Advertising
Operations Manager
Integrations

Make your conversation easier with 50+ Integrations

Facebook integration

Generate leads and engage audiences effectively through Facebook integration.

WhatsApp integration

Seamlessly integrate WhatsApp for efficient messaging.

Gmail integration

Efficient email communication with Gmail integration.

Webflow integration

Install OneHash Chat Widgets on Webflow and solve customer queries

Wix integration

Install OneHash Chat Widgets on Wix and solve customer queries

Wordpress integration

Leverage native integration with WordPress for live-chat support on your website.

Streamline your business operations with seamless integrations. Connect with Facebook, Whatsapp, Gmail, Webflow, Wix, WordPress, and many other platforms.

General Queries About Chat