OneHash Chat's omnichannel support will help you seamlessly make your customer connections.
Centralizes conversations from Website, WhatsApp, Messenger, Email, Telegram and more.
Keeps customers close and team communication aligned.
Delivers outstanding support across all channels.
Effortlessly coordinate with your team and engage customers, all within one seamless communication hub.
Share insights with private notes and @mentions.
Centralize team and customer communication.
Ensure seamless, impactful interactions in one hub.
Automate tasks, triggers, and actions using event and condition-based rules for streamlined direct assignment.
Automates repetitive tasks for efficiency.
Assigns labels and routes conversations to the right agents.
Frees up team members to focus on core responsibilities.
OneHash Chat's omnichannel support will help you seamlessly make your customer connections.
Centralizes conversations from Website, WhatsApp, Messenger, Email, Telegram and more.
Keeps customers close and team communication aligned.
Delivers outstanding support across all channels.
Effortlessly coordinate with your team and engage customers, all within one seamless communication hub.
Share insights with private notes and @mentions.
Centralize team and customer communication.
Ensure seamless, impactful interactions in one hub.
Centralize team communication in a single inbox and manage inquiries from multiple email addresses, ensuring you're part of every conversation and feedback.
Centralizes all team communication in one inbox.
Manages inquiries from multiple email addresses like hello@company.com and help@company.com.
Ensures you're involved in every conversation and feedback.
Elevate customer satisfaction with chatbots:
Upload your URL’s and create bots within minutes.
Scale customer service with chatbots for quick, personalized support.
Boost efficiency and improve customer satisfaction.
Enhance loyalty with responsive, automated assistance.
Centralize team communication in a single inbox and manage inquiries from multiple email addresses, ensuring you're part of every conversation and feedback.
Centralizes all team communication in one inbox.
Manages inquiries from multiple email addresses like hello@company.com and help@company.com.
Ensures you're involved in every conversation and feedback.
Supercharge support with AI Assist: leverage OpenAI for swift resolutions and smarter customer interactions.
Enhance support with AI Assist powered by OpenAI.
Leverage a smart bot for quicker resolutions.
Elevate customer experience with intelligent assistance.
Automate tasks, triggers, and actions using event and condition-based rules for streamlined direct assignment.
Automates repetitive tasks for efficiency.
Assigns labels and routes conversations to the right agents.
Frees up team members to focus on core responsibilities.
Elevate customer satisfaction with chatbots:
Upload your URL’s and create bots within minutes.
Scale customer service with chatbots for quick, personalized support.
Boost efficiency and improve customer satisfaction.
Enhance loyalty with responsive, automated assistance.
Supercharge support with AI Assist: leverage OpenAI for swift resolutions and smarter customer interactions.
Enhance support with AI assist powered by OpenAI.
Leverage a smart bot for quicker resolutions.
Elevate customer experience with intelligent assistance.
OneHash Chat integrates with your go-to apps
Seamlessly integrates with third-party apps like Facebook, Whatsapp,Outlook, Email, LinkedIn,Wordpress, Google Ad, Paytm, Razorpay and more.
Centralizes communication across multiple platforms.
Expedite support with canned responses: boost consistency and efficiency in customer interactions
Accelerate responses with pre-made replies.
Boost customer engagement with consistent messaging.
Streamline communication for efficient support.
Gather pre-chat data to personalize and streamline support interactions from the start.
Collect user information before starting a conversation.
Streamline support by gathering details upfront.
Personalize interactions with pre-chat insights.
OneHash Chat integrates with your go-to apps
Seamlessly integrates with third-party apps like Facebook, Whatsapp, Outlook, Email, Slack, Wordpress, Webflow and more.
Centralizes communication across multiple platforms.
Expedite support with canned responses: boost consistency and efficiency in customer interactions
Accelerate responses with pre-made replies.
Boost customer engagement with consistent messaging.
Streamline communication for efficient support.
Delight your clientele, encourage teams.
Create a custom support center with our user-friendly knowledge base software.
Enhance customer service and resolve inquiries faster.
Boost agent productivity with relevant query help document.
Optimize chat management with labels: categorize, organize, and access conversations efficiently
Organize and categorize conversations with labels.
Simplify chat management for quick access.
Improve efficiency by labeling chats.
Automate recurring tasks with customizable macros: boost efficiency for individuals and teams
Macros are saved actions in OneHash Chat's settings.
They can be personalized or shared with the team.
Macros streamline repetitive tasks for efficiency.
Leverage conversation analytics for data-driven insights to enhance customer satisfaction and support strategies
Obtain actionable insights from conversation analytics.
Access customer satisfaction reports.
Improve customer support strategies.
Optimize chat management with labels: categorize, organize, and access conversations efficiently
Organize and categorize conversations with labels.
Simplify chat management for quick access.
Improve efficiency by labeling chats.
Automate recurring tasks with customizable macros boost efficiency for individuals and teams
Macros are saved actions in OneHash Chat's settings.
They can be personalized or shared with the team.
Macros streamline repetitive tasks for efficiency.
Leverage conversation analytics for data-driven insights to enhance customer satisfaction and support strategies
Obtain actionable insights from conversation analytics.
Access customer satisfaction reports.
Improve customer support strategies.
Deliver top-notch customer service with OneHash Chat. Use AI-powered chats, easy-to-use bots, and efficient ticket management to increase productivity and delight your customers
OneHash Chat enhances customer support by streamlining interactions across web, WhatsApp, and email, utilizing AI for automated responses and CSAT scores, thereby enhancing e-commerce businesses' support capabilities.
OneHash Chat integrates with WhatsApp Business API, allowing sales managers to manage customer inquiries across multiple channels, with AI assistance for swift responses and automated replies for improved lead conversion rates.
OneHash Chat streamlines email management by setting up automated assignments based on content or criteria, ensuring timely responses and reducing manual sorting for the Sales Team and Marketing Team.
OneHash Chat streamlines internal ticketing by allowing team members to quickly raise a ticket, ensuring efficient communication and swift resolution for the HR/ legal team.
Here's what some of our customers say about our platform.
"OneHash Chat is an efficient platform for customer support and communication, suitable for all types of companies, offering chatbots and assignable tasks for enhanced efficiency."
"Unified inbox with omnichannel support, APIs to integrate the solution into our product."
"It can be used along multiple social channels and is easy to work with Integration and support is great."
Generate leads and engage audiences effectively through Facebook integration.
Seamlessly integrate WhatsApp for efficient messaging.
Efficient email communication with Gmail integration.
Install OneHash Chat Widgets on Webflow and solve customer queries
Install OneHash Chat Widgets on Wix and solve customer queries
Leverage native integration with WordPress for live-chat support on your website.
OneHash Chat is an omni-channel helpdesk solution designed to ensure that none of your customer conversations get lost. It integrates AI-powered chats, bots, and efficient ticket management to enhance customer service.
OneHash Chat brings all your conversations from various platforms like WhatsApp, Messenger, Email, Telegram, and Line into one unified inbox. This ensures that your team can manage and respond to all messages from a single place, keeping customers happy and support consistent.
Yes, OneHash Chat uses AI-powered chatbots to handle common queries and provides an option for human agents to take over more complex issues. This hybrid approach ensures customers receive quick and accurate responses.
The team inbox ensures that no conversation gets lost and every message gets a response. Whether it’s questions to hello@company.com or help requests to help@company.com, the team can participate in and manage all conversations effectively.
AI-powered chats and bots can handle routine inquiries quickly, allowing human agents to focus on more complex issues. This increases productivity, reduces response times, and improves overall customer satisfaction.
OneHash Chat provides an efficient ticket management system that helps prioritize and resolve tickets quickly. This unified workspace allows your team to focus on the most important issues and deliver personalized support.
Absolutely. OneHash Chat is designed as an omni-channel platform, bringing together conversations from various channels into one place. This helps keep customer interactions seamless and support coordinated across all channels.
OneHash Chat offers powerful insights that help increase customer satisfaction and team productivity. It provides actionable data that can be used to develop effective customer service strategies.
Yes, by providing fast, personalized, and consistent support across all channels, OneHash Chat significantly enhances customer satisfaction. The combination of AI and human support ensures that customers always receive timely and accurate responses.
OneHash Chat empowers support teams by providing a unified workspace to manage all interactions, prioritize tickets, and resolve issues efficiently. It also offers insightful data to help teams continuously improve their support strategies and performance.